Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 5 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

• you do not receive them within the guaranteed time (7-10 days not including 1-2 day processing)
• you receive the wrong item {if item not as per description}
• you received damaged, broken or spoiled product.
• you do not want the product you have received (but you must return the item at your expense and the item must be Unused & Unopened )
• If the Order Cancellation After Dispatch: *Refund will be made, after deducting actual Shipping/Freight Charges Only.
• Smartwatches Pre Payment as Partial COD is non refundable if you cancel order after shipment / in transit or delivery failed due to unlocatable address or due to non availability of you / someone at given address while delivery attempted.

We do not get return & issue the refund if:

• your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
• your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
• item not liked by customer and want to return even after item as per description.

*You can submit refund requests within 3 days after the guaranteed period for delivery (10 days) has expired. You can do it by sending a message on Contact Us page.

Returns

• Return will be accepted within 3 Days after delivery of item/s (Condition Apply)
• Smart Watches Return will not be accepted once delivered or received. ( Except Some Broken issue, technical issues, Non working conditions | You should have opening video in this case )
• Approved Returned of items will be reverse pickup within 48 hours and you will get refund after we received item in original condition at our warehouse.
• In Approved Replacement issue, we will ship item within 48 hours and you will get within 5-7 days.