Shipping and Delivery

Introduction

Welcome to Ingamart.com. We strive to provide our customers with a seamless shopping experience, including reliable and efficient shipping and delivery services. Please read the following policy to understand our shipping and delivery processes.

Shipping Policy

  1. Shipping Locations:

    • We currently ship to locations within India. For international shipping inquiries, please contact our customer support team.
  2. Shipping Providers:

    • We partner with reputable courier services to ensure timely delivery of your orders.
  3. Shipping Costs:

    • Shipping costs are calculated based on the weight of the items and the delivery location. The shipping fee will be displayed at checkout before you complete your purchase.
  4. Processing Time:

    • Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.

5.Delivery Timeline :

  • We will deliver our products to our customers within Minimum Delivery Time: 7 business days to Maximum Delivery Time: 14 business days from the order placed date and this delivery time line applicable for PAN India Shipping.

 

Delivery Timeframes

  1. Estimated Delivery Time:

    • Delivery times vary based on the shipping destination. Typically, orders are delivered within 7-14 business days after they are shipped. Please note that remote areas may require additional time for delivery.
  2. Order Tracking:

    • Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order on the courier’s website.
  3. Delayed Deliveries:

    • While we strive to deliver your order within the estimated timeframe, there may be delays due to unforeseen circumstances such as weather conditions, strikes, or logistical issues. We appreciate your patience in such cases.

Delivery Process

  1. Delivery Address:

    • Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or delivery failures resulting from incorrect or incomplete addresses.
  2. Receiving Your Order:

    • Upon delivery, please inspect the package for any signs of damage. If you notice any issues, please contact our customer support team immediately.
  3. Missed Deliveries:

    • If you are not available to receive the delivery, the courier may leave a note with instructions for rescheduling the delivery or for pickup from a nearby location.

Special Instructions

  1. Gift Orders:

    • If you are sending an order as a gift, please provide special instructions at checkout. We will ensure that the invoice is not included in the package.
  2. Bulk Orders:

    • For bulk orders or special shipping requests, please contact our customer support team for assistance and to discuss potential shipping discounts.

Payment and Security

  1. Payment Methods:

    • We accept payments via PayU.in and Razorpay, ensuring a secure and seamless transaction process.
  2. Payment Security:

    • All transactions are encrypted and securely processed by our payment partners, PayU.in and Razorpay, to protect your financial information.

Contact Us

If you have any questions or concerns about your order’s shipping and delivery, please contact our customer support team:

  • Email: support@ingamart.com
  • Phone: +91 9655655185
  • Address: No.121, Athipan Balaji Nagar, Kongathapari Tirunelveli – 627007, Tamil Nadu, India

Thank you for choosing Ingamart.com. We are committed to delivering your orders promptly and efficiently.


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